Refunds and cancellation

• Mnemo Pro costs ₹999 a month or ₹9,990 a year. Mnemo Max costs ₹2,499 a month or ₹24,990 a year.
• You set up autopay once through Razorpay, with UPI AutoPay, a card or a netbanking e-mandate. The first period is charged when you subscribe and the plan starts straight away.
• The plan then renews automatically on the same date each month or year, at the price shown when you subscribed. Your bank or UPI app notifies you before each charge.
• If you already have paid time on a plan (for example from a code), autopay for that plan starts when the paid time ends, so the same days are never charged twice.
• Upgrading from Pro to Max starts Max straight away at the full price, and Pro autopay is cancelled. Unused Pro days are not credited.

Cancel autopay any time from Settings, Plan. Cancelling stops every future charge straight away. You keep the plan until the end of the period you have already paid for, and then your account moves to Free. Nothing you have stored is deleted when a plan ends.

You can also cancel the mandate from your UPI app or bank. If a renewal charge fails, Razorpay retries it for a few days; your plan stays on while it does, and moves to Free if every retry fails.

You can also delete your account at any time from Settings. Deleting an account cancels autopay first, but does not by itself refund a charge; ask for a refund first if you are within the window below.

• Within 7 days of any charge, including an automatic renewal, you can ask for a full refund of that charge for any reason.
• After 7 days, charges are not refunded, including for the unused part of a period.
• If you were charged twice, charged the wrong amount, or paid but didn't get the plan, you get a full refund of the extra or failed charge at any time.
• When a refund is given, the plan it paid for ends at the same time and its autopay is cancelled.

Refunds go back to the card, UPI account or other method you paid with. We start them within 2 working days of agreeing to them; your bank or card issuer usually shows the money within 5 to 7 working days after that.

Email contact@priyanshurathod.com from the address on your account, with the date of the payment and, if you have it, the Razorpay payment id from your receipt. We reply within 2 working days. Other ways to reach us are on the contact page.